Washington: It is the fourth day and still Yahoo Mail had experiences an extended interruption but Yahoo had declined to express the counting of users who had been affected.
Notify that Yahoo blog post said on Wednesday that “some of our users haven’t been able to access their mail since 10:27 PM PT on Monday night” over the problem of hardware which was “harder to fix” beyond their expectations.
Yahoo group give another update on Wednesday that “a small percentage of our users.”
Meanwhile the active e-mail service users of yahoo are around 100 million that means a “small percentage” of their user were about millions. Millions were left without the access to their e-mail services. In an interview on Friday, the spokesperson of Yahoo repeated the “small- percentage” and denied to give the specific figure.
Will Oremus at Slate’s Future Tense blog argues that this could be a Waterloo Moment for CEO Marissa Mayer’s attempts to revive Yahoo: A multi-day outage is a major disruption, especially to a service like e-mail, which many users rely on for things tied to their physical lives, like paying bills. Combined with the user backlash over Yahoo Mail’s redesign this year, they could be alienating some of their most loyal customers.
The Yahoo spokesperson said that almost all affected users now have access to their e-mail service and the company was very sorry about the interruption.
Yahoo said in an update on Thursday at 11 PM PT, “most of the affected Yahoo Mail users should have access to their accounts on the web, POP and through our mobile apps,” but access through another protocol, IMAP, was “not yet widely available.”
Bureau Report
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