Microsoft is facing a massive outage globally. Several Microsoft products have been hit with service disruption including Outlook. According to Downdetector, thousands of users have reported issues with the company’s popular email platform by 8:30 AM IST. Microsoft said in a statement on Friday that it is working to restore the affected servers and trying to recover the services as users try to reconnect.
Microsoft Responds To The Outage
Microsoft took to X and acknowledged the global outage. It said, “While we’re working to mitigate impact, we’ve confirmed the issue may affect Microsoft 365 service connectivity for users in any region, more information will be provided in the Microsoft 365 admin center under EX1550543.”
The company added, “We’ve confirmed related impact scenarios and have updated TM1550488. Our automated recovery features have taken action to restore service, and our telemetry indicates that these actions are effectively reducing impact. More details can be found in the Microsoft 365 admin center.”
According to Downdetector, more than 43 per cent users in India reported issues with the app, nearly 23 per cent could not receive messages and 18 per cent witnessed troubles while login.
How Big Was The Outage?
The outage-tracker also highlighted that Microsoft’s service disruption impacted nearly 74 countries. Reports of issues with Outlook reached nearly 1,40,000 globally at around 18:00 GMT (11:30 PM IST) on Thursday. Although the number of complaints have declined, over 1,500 users were still reporting problems in India at the time of writing. Meanwhile, Microsoft said it was seeing “positive results” from its ongoing attempts to fix the issue and restore normal services.
Besides Outlook, the ongoing outage has also affected many other apps within Microsoft’s 365 ecosystem, leaving customers unable to use some of the workplace tools. The outage has impacted access to services like Copilot, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint and OneDrive.
Bureau Report
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